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Spa Business
2011 issue 2

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Spa Business 2011 issue 2  
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7   Editor's letter: Cancer and the spa market
Liz Terry on new approaches to supporting people with cancer
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14   Letters: Write to reply
Why don't more spas use video marketing to sell integrative therapies?
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16   News: News update
Greg Payne to oversee spas at Amanresorts; Four Fountains to rollout 300 spas across India
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22   Everyone's talking about: Flexible staffing
Restaurants, airlines and fitness clubs all allow customers to book slots at their convenience and bring in parttime sta_ to cope with demand. Could the spa industry follow suit?
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26   Interview: Ravi Chandran
The senior vice-president and MD of spa operations at Banyan Tree talks to Neena Dhillon about expanding into new markets and maintaining the company's strong positioning
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32   Research: Deep impact
The latest PKF-HR 2010 Trends in the Hotel Spa Industry is out. Leonor Stanton reviews the fndings and gets the industry's take on them
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36   Retreat: Tough love
It's been called a boot camp, a fat farm and the place where stars go to get super-skinny - but Rhianon Howells finds out what the Ashram in California is really all about
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40   First-person: Josh Berger
The president and MD of Warner Bros Entertainment, UK, tells us what a week at the Ashram did for him
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42   Investigation: Coming soon
What state is future spa development in following the economic downturn? What regions of the world will see the most investment and where is it slow? Katie Barnes collates and analyses details of new opening from top hotel spa chains to fnd out
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46   Cancer Spa: Breath of life
Mary Tabacchi has nothing but praise for Inspiritas, a new cancer care spa that's opened in Texas. She fnds about about the services on offer and asks what more spas could do to help those
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50   Company profile: Taking control
Christine Hays, director of spa operations at Oberoi, talks to Jennifer Harbottle about the challenges of running high-end spas in India
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54   City focus: London calling
Ahead of the 2012 Olympics, a number of major hotel and spa openings are planned in the UK capital. Magali Robathan reports on the biggest launches and we also try out some for ourselves first hand
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60   Photo essay: Bubbling hot
We take a look around Atomic Spa Suisse, the Italian spa that was awarded the 2010 Best of Year Beauty, Spa, Fitness title by Interior Design ahead of stiff, worldwide competition
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64   Resort Spa: Beauty & beyond
The new Es Saadi Palace Spa in Marrakech boasts the first Dior Institut in a spa environment
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71   Product focus: Software guide part 2 - Specialist Software
The second of our four-part series on the fast-evolving spa software market
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76   Product focus: Natural ingredients
Suppliers whose products harness the power of natural ingredients
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80   Spa products: Products
Equipment and product news
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85   Research: Dream diet
A good night's sleep can help eliminate hunger pangs and aid fat loss, a new study has found
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