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Spa Business
2012 issue 1

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Spa Business 2012 issue 1  
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5   Editor's letter: Time to engage with governments
Liz Terry on the valuable lessons to be learned from the Maldives spa ban
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14   Letters:
Why spa operators should shop around for deal site partners
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16   News:
Maldives government spa ban; key figures released on the US spa hotel market and Middle Eastern spa sector; Minor launches Avani brand
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24   News report: Tivoli strengthens ties with Banyan Tree
The Asian spa operator collaborates with a Portuguese hotel chain to expand in Europe and South America
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26   Everyone's talking about...: Menu engineering
Treatment menus have become too long and complicated, but which therapies do you cut or keep? Katie Barnes investigates
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32   Top team: Peninsula Hotels
Kath Hudson talks to key figures behind the leading Asian hotel chain about how they run their spas and exciting future plans
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40   Profile: Cynthia Chua
The Singapore entrepreneur behind Ministry of Waxing and Browhaus has revolutionised personal grooming worldwide. She talks to Katie Barnes about the business of beauty and integration with spas
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48   Hot springs: Chinese-style!
Lisa Starr tries out two hot spring spas - one catering to international visitors and the other to the domestic market - in China's Yunnan province
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52   Bath time: The Chinese bathhouse
Lee David Stephens gives an insight into a traditional Chinese bathhouse and how Chinese people like to spa
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54   Resort Spa: Sands of time
The Oitavos hotel and spa on Portugal's Estoril coast is 90 years in the making. Tom Walker pays a visit
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62   Mystery shopper in Dubai: Talise Ottoman Spa at Jumeirah Zabeel Saray
Daniella Russell goes undercover at one of the largest spas in Dubai
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68   Interview: Gary Henkin
The president and founder of WTS International - the US-based spa management and consultancy firm - talks to Rhianon Howells about expanding globally
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72   Ask an expert: Crisis control
The Arab Spring, the Japanese tsunami and bombings in Mumbai - what's the best way of dealing with a crisis? We ask those who have first-hand experience of the events
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76   New Zealand thermal spa: Pooling resources
The Polynesian Spa in the geothermal town of Rotorua in New Zealand boasts 25 thermal pools and is one of the longest running attractions in the country. Chris McBeath takes a look
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82   Tourism: Booming Baku
Terry Stevens reports on the Azerbaijan capital which has seen a surge of international hotel openings in the past two years
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86   Fitness: Pilates pure vs applied
Pure vs applied - should pilates only ever involve the exercises designed by Joseph Pilates, or can his philosophy be applied while keeping the product moving with the times?
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91   Product focus: Uniforms & linen
A showcase of spa uniform collections and the latest in linen
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94   Product news:
New products and equipment
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98   Th finishing touch: Making Headway
Fitness can help with migraine relief say Swedish scientists
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