Known as the 'Retention Magnet', the module is a tool to simply and efficiently identify, interact with and retain gym members.

It uses features such as powerful reporting tools to manage staff performance and member interaction; customisable interaction reminders including workout review frequency; colour coded member status' to clearly identify that member interaction is required; and the ability to record detailed information against contact types and individual members.

The Retention Magnet facility - the sixth development module in five years to SmartCentre - expertly controls customer relations with each member whilst managing and targeting staff for greater business performance.

Additional SmartCentre enhancements include the ability to store and save fitness workout templates; new tools to cleanse data more efficiently; the option to customise the health and well being questionnaire to match a specific club's requirements; and the capability to easily categorise, contact and report on members using custom member groups.

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